What our Customers say...


John and Lacy just clean our carpets today. They explained everything they were doing. Very careful with corners of walls and ceramic floors. Carpet is transformed into looking new again. John and Lacy were very friendly and personable. Would high recommend SERVPRO of North Calhoun County.

SERVPRO of North Calhoun County came out today to take care of some mold in my attic. Brad and Juan did a wonderful job. They were both very friendly and professional. They explained the process they were going to do, showed me the finished work and took care in cleaning up afterwards. Brad and Juan worked so well together and their customer service was outstanding. I have been very impressed with everyone from this company that I met or spoke to on the phone. This is a great company and I highly recommend them. Thanks so much Brad, Juan and SERVPRO!

We recently had SERVPRO of North Calhoun County clean one of our large area rugs. They made are old rug look like new again. And the best part was that they charged us less than half of what another competitor was charging. We will definitely be using them again for other household projects. I definitely recommend them.

SERVPRO of North Calhoun came out for an emergency service on Monday, December 9th and everyday afterwards until Friday December 13 to take care of a water line breaking in the basement (it was a mess). Brad and his associate did a wonderful job. They were both very friendly and professional. They explained the process they were going to do and answered every question I threw at them. They finished the work, truly made it look like a water line never broke. Brad took great care and pride in his job and cleaned up afterwards. Brad and his associate Katti, worked so well together and their customer service was outstanding. I have been very impressed with everyone from this company that I met or spoke to on the phone in the office. This is a great company and I highly recommend them. Thanks so much Brad, Katti

I also wanted to add that they were fast and efficient with everything they did and when we called they were out to the house within 2 hours (and we live in Jonesville, Michigan)



"I couldn't have been more pleased with the time and attention taken with our pipe break in our basement. Called and within an hour SERVPRO was out and pumped out the water, set up numerous fans and dehumidifiers. That started at 10 pm on a Saturday night and they stayed until 3 am Sunday morning to make sure everything was set up and running and that I was alright. Their calculations for the number of fans, astounded me, however after 6 days, my wooden knotty pine paneling was completely dry and we did not have to tear out any walls. There is no smell either. Disinfectant was sprayed on walls and tile flooring. The attention paid to the length of time needed and the daily checking of my walls, and the fans and dehumidifiers, was excellent. Very professional and all of the people who came were so personable. To my surprise they had put all wet things together, and things they thought were dry, in another couple of locations - making it easier to go through. They spent hours with me, going through every single box and plastic tote with me, to make sure everything I had stored was alright. There was daily communication. They just really paid attention to every detail and I would most certainly highly recommend them."

Kyle and David not only did an excellent job, but they were very professional and helpful.

Have used SERVPRO of North Calhoun County a couple of times to clean our Aikido dojo mats.  Always a great and professional job!

As a Realtor, I recommend SERVPRO all the time for clean-out and clean-up to prepare homes to hit the market.  They always respond quickly when I call and give free estimates.  Lisa and Nicole are great to work with!!!

I've used SERVPRO many many times to clean carpets in my Dad's house.  They respond quickly, get in and do a great, professional job of getting all the stains, etc. out and make it "Like it never even happened." just like they advertise!  Lisa Nichols and her crew of Ashley and Cody are awesome and really know how to take care of their customers!  Great customer service!  I highly recommend SERVPRO to everyone!  

My elderly uncle had a flood in his basement.  He lives just outside of the North Calhoun SERVPRO, however Nicole took my call and send someone out immediately.  I can't say thank you enough for the care and time you took to help my family!

I was lucky... my landlord has a key to my office and called me to let me know there was a water line that had broke and that SERVPRO was there cleaning it up.  SERVPRO of North Calhoun County was checking in every day on how it was drying up.  I highly recommend SERVPRO.

I used SERVPRO of Battle Creek after there was a fire in my kitchen and they were amazing!  They came into my house and made everything so much easier to cope with. I've never had a company make me feel so good about something so horrible!

Our sincere appreciation for your timely response to our problem.  The gentlemen who came today did a superb job and went beyond duty and expectations.  

 I appreciate your concern and efforts, and celebrate the fine work that you and SERVPRO provide.  We shall highly recommend your company to anyone in need of assistance with restoration.

Great techs, very knowledgeable. 

Your techs were wonderful. Prompt, attentive, best customer service ever. I will be contacting you for more projects in my home. 

So thankful for you guys. 

I could not have asked for better service from SERVPRO of North Calhoun. Will be using them in the future

You guys did such a great job and I couldn't be happier, I will definitely recommend you guys.  

Love SERVPRO of North Calhoun. They do awesome work!

OUTSTANDING SERVICE!! Contacted SERVPRO of North Calhoun about urgently needed fire damage clean up in our high school band hauler. The service received was nothing less than amazing! Thorough, fast, and well beyond what was expected. I recommend them to anyone who needs restoration services. Their staff of professionals aim to please. Thank you SERVPRO!

I am very happy with the work you guys did and will be referring my family and friends for their restoration needs. 

You guys did something I was afraid you wouldnt do, which was to resettle my furniture. I am very happy with SERVPRO of North Calhoun's work and will definitely be giving you a call back in the future. 

I have been very satisfied with SERVPRO of North Calhoun. They were prompt in replying to my emergency, always called before coming and kept me informed of the progress of the project.

They did a great job and they were very helpful with explaining the whole mold remediation process to us. Would definitely be using SERVPRO of North Calhoun again for any issues in our home again. 

To Whom It Concern:

I am writing this letter as a result of services I received at SERVPRO in May 2016. During this time, we had a water line break at our Skilled Nursing Facility which shut down 9 of our short-term rehabilitation rooms. 

Upon contact with Ms. Lisa Nichols from SERVPRO, they immediately arrived at our Facility with the equipment necessary to complete the clean-up. They worked quickly and diligently so we could begin admitting residents again and stop our loss of revenue.

All of the staff were both professional and efficient. I would not hesitate to use them for any future emergencies or cleaning projects we have at the Calhoun County Medical Care Facility.


Donna Mahoney 

I just wanted to take a moment to thank Lisa and the SERVPRO team for your recent help. When I called to and needed a basement inspected, you were prompt in responding and gave a professional opinion in a timely manner. I would highly recommend SERVPRO of North Calhoun for any basement, moisture or cleanup needs. 


Cori Hunt, Realtor

Keller Williams

I want to say thank you! To you and your staff for all of the hard work you gave in drying out our fellowship hall at Baseline Methodist Church. You run a class A+ organization. Everyone of your employees were very nice and knowledgeable about their job. Any questions we had were promptly answered and phone calls were promptly returned. and true to your word your company arrived within an hour of my call for help! You will all be highly recommended by me and our church! Thank you so much! God bless all of you.

~Janet M.

I have been a long-time and loyal customer of SERVPRO. Last Monday I arranged to have my residential carpets cleaned by your business. You sent Christopher to do the job.

I am writing you to say I w as very pleased by the job he did. Not only did he work hard, but he represented your business in a very professional manner.

It is people like Christopher which endears me to your company.

Very truly yours, 

Richard A. Pattison

They did a great job and very pleased with their response time.

The ladies that came out are wonderful. Very polite, knowledgeable, & explained everything thoroughly. Thank you.

While my small kitchen fire wasn't something major SERVPRO was quick to the scene to clean up my mess. I appreciate the crew for being so kind

Have you ever had a problem with water, fire, mold, storm damage or just had a complete mess at your home or biz and had no idea who to call? Me too, until I met Lisa at SERVPRO. What a blessing it is to work with such a professional who sure does know how to do her job well. The next time you have a problem with any of the above problems. Do yourself a favor and give Lisa a call. She will make it like it never even happen.

Everyone at SERVPRO of North Calhoun was courteous, proficient and deserving of the highest commendation.

Cannot say enough about all the information and help we received from SERVPRO. They were AMAZING

The team was very professional, helpful and friendly. They did a great job.

I was very happy with SERVPRO's work through our insurance claim, the water mitigation and contractor repairs at our house in Battle Creek. You were all very flexible and helpful through the entire process. The Tenants said the contractor worked turned out great! I appreciate all of your hard work!

Just wanted to let SERVPRO know what friendly and hardworking employees Chris and Rich are. They did an excellent job cleaning my carpet and answering my concerns after my loss. We are very happy with the way our carpet looks.

A tree branch fell on my house when we were getting those storms for a week straight. SERVPRO was right there to help stop the water from damaging my property. Thank you SERVPRO!

Al & I want to thank all of you for the hard work you did on our behalf. You were so professional as well as thoughtful. I will never hesitate to tell everyone I know about SERVPRO. You all went way above what was expected. Lisa and the crew are wonderful. You’ve done a good job.

I feel as though the staff of SERVPRO went above and beyond...very thorough, friendly and professional. Thank you :)

SERVPRO was very professional and caring when I called panicked about finding mold in our basement. I will use SERVPRO for all my future needs.

Thank you so much for your professional service at my home. I greatly appreciate your follow through.

The crew did an impeccable job cleaning the house I just bought. They cleaned spots I didn't even think of cleaning! I would definitely use them in the future!

In the past few years we have used SERVPRO for unfortunate incidents where tenants at the apartment have passed away. SERVPRO has always showed the upmost respect and professionalism while on the job site. I commend the work they do